QNAP NAS Data Recovery London & UK | RAID 5/6, Btrfs, Encrypted Volumes

QNAP NAS Data Recovery Service | All Models | RAID Reconstruction Experts

QNAP NAS data recovery performed in clean-room environment

If your QNAP NAS has gone offline, reports a degraded array, or volumes no longer mount, our certified engineers can help. We recover data from every QNAP family — TS-x31, TS-x53, TVS-x72 and enterprise-class racks — using PC-3000 and UFS Explorer workflows inside our ISO Class 5 clean room. We’re specialists in complex RAID and multi-disk failures, including:

  • Failed or degraded RAID 5 / RAID 6 arrays
  • Corrupted QTS volumes (EXT4 / Btrfs)
  • Encrypted NAS volumes (keys required)
  • Water- or fire-damaged hardware
  • Mainboard / controller failures
  • Multiple simultaneous disk errors

QNAP Quick Checks (Before You Attempt Recovery)

Scenario 1: NAS Will Not Power On

  1. Test the PSU with a multimeter or known-good adapter.
  2. Try a different IEC lead and wall outlet.
  3. Remove all drives and attempt a bare boot.
  4. Inspect the board for bulging capacitors or burn marks.

Scenario 2: RAID Marked Degraded

  1. Note the bays flagged as failed and any recent drive swaps.
  2. Do not run a rebuild or re-sync — power down safely.
  3. Label disks by their original bay numbers for transport.
  4. Check SMART data for reallocated or pending sectors.

Scenario 3: Shares or Volumes Missing

  1. Attempt SSH access if available to confirm disk visibility.
  2. Review Storage & Snapshots in QTS for pool status.
  3. Look for “foreign” volume or pool warnings.
  4. Avoid resets or initialisation — this may overwrite data.

Critical: Repeated power-ons and rebuild attempts can reduce the chance of success. If these checks do not help, contact our specialists immediately.

Our QNAP Recovery Process

Stage 1: Evaluation

  • Free phone consultation to triage symptoms
  • £99 + VAT in-lab diagnostic assessment
  • Array metadata & RAID parameter analysis
  • Feasibility report with timeline and quote

Stage 2: Recovery

  • Clean-room imaging of each member disk
  • Virtual RAID reconstruction (no in-place writes)
  • File-system repair (EXT4 / Btrfs) and mount
  • Data verification and export to new media

Success-Based Pricing: £750 + VAT payable only on a successful recovery. No hidden extras.

QNAP NAS Recovery – Frequently Asked Questions

Can you recover from a degraded RAID 5/6?

Yes. We image each disk with PC-3000, reconstruct the array virtually and repair the QTS volume (EXT4/Btrfs) without running risky in-place rebuilds.

Do you support encrypted QNAP volumes?

We can recover from encrypted volumes with valid keys or passphrases. For security, we return files on encrypted media if requested.

How long does recovery usually take?

Typical cases complete within a few business days after approval. Complex mechanical damage or very large arrays may take longer. Emergency lab priority is available.

Should I try a rebuild or factory reset?

No. Rebuilds/resets can overwrite critical metadata. Power the NAS down and contact us for guidance.

What will you need from me?

The chassis, all member drives (kept in original order if possible), the PSU, any encryption keys/passwords, and a brief description of symptoms and recent events.

Is my data handled confidentially?

Yes. We follow GDPR-compliant workflows, restrict access to authorised engineers and can sign NDAs on request.

Emergency QNAP Recovery Service

London Lab

Address:
80 Willow Walk, Unit 1
London SE1 5SY
(24/7 monitored facility)

National Coverage

Free Secure Courier:
– Insured, tracked transport
– Anti-static packaging on request
– Business-critical priority handling

Creative IT — QNAP Data Recovery Experts | 24/7 Emergency Support | Since 2004