Game Console Repair London | Xbox, PlayStation & Nintendo Services UK

Game Console Repairs in London – All Major Systems Supported

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At Creative IT, we provide expert game console repair services for all major brands including Microsoft Xbox, Sony PlayStation and Nintendo systems. From our fully equipped Central London workshop, we offer fast diagnostics, clear fixed-price quotations and secure UK-wide courier collection and return. Whether your console won’t power on, overheats, has a damaged HDMI port or displays storage and disc errors, our experienced technicians will get you back in the game quickly and affordably.

As a multi-platform electronics repair centre (est. 2004), we combine board-level micro-soldering capability with manufacturer-grade diagnostics. That means we don’t just swap parts; we trace faults to component level — repairing tracks, replacing ports and ICs, and restoring the console’s thermal and power performance. We work on both warranty-expired devices and older systems that still deserve a second life.

Microsoft Xbox Console Repairs Xbox repair London

We service the entire Xbox family:

  • Xbox Series X / Series S
  • Xbox One, One S, One X
  • Xbox 360 – Arcade, Elite, Super Elite

Common Xbox issues we repair:

  • No power, no display or instant shut-off
  • Damaged or loose HDMI ports and no-signal faults
  • Overheating, loud fans and thermal throttling
  • Optical drive won’t read/eject, loud grinding noises
  • Storage faults: drive errors, corrupted profiles, OS loop
  • Red Ring of Death (RROD) and E74 (legacy Xbox 360)
  • Dashboard freezes, update failures and boot loops

Sony PlayStation Console Repairs PlayStation repair

Our engineers repair every PlayStation generation — from the PS2 to the latest PS5:

  • PlayStation 5 (PS5)
  • PlayStation 4 family: PS4, PS4 Slim, PS4 Pro
  • PlayStation 3: Original, Slim, Super Slim
  • Legacy & handheld: PS2, PSP, PS Vita (selected faults)

Frequent PlayStation faults include:

  • Broken HDMI ports (very common on PS4/PS5)
  • Fan noise, overheating and thermal shutdown
  • Optical drive not reading discs or stuck discs
  • Yellow Light of Death (PS3 YLOD)
  • Wi-Fi/Bluetooth connectivity failures
  • Safe mode loops, database rebuild loops, update errors
  • M.2 NVMe expansion install/compatibility checks (PS5)

Nintendo Console Repairs Nintendo repair London

We service handheld and home systems across the Nintendo lineup:

  • Nintendo Switch family: Switch, Switch OLED, Switch Lite
  • Home consoles: Wii, Wii U
  • Handhelds: DS, DS Lite, DSi, DSi XL, 2DS, 3DS, New 3DS

Typical Nintendo issues we resolve:

  • Joy-Con drift, stick/module replacements, charging rail faults
  • Cracked/unresponsive touchscreens and LCDs
  • Cartridge slot and microSD reader errors
  • No power, docking issues, failed charging
  • Damaged USB-C ports (Switch models)
  • Loose hinges, top-screen ribbons and backlight failures (DS/3DS)

Other Systems We Can Help With

We also assess Steam Deck (USB-C, display, fan and storage issues), retro systems subject to parts availability (e.g., GameCube, Dreamcast, PS2) and selected accessories such as Xbox and DualSense controllers (stick drift, charge ports, trigger modules). Tell us the model and symptoms — if spares exist, we’ll quote.

What We Repair – Common Services

  • HDMI & USB-C port replacement (micro-soldering under microscope)
  • Power & charging faults — PSU, power rails, fuses and MOSFETs
  • Cooling & thermal service — fans, heatsinks, dust clear, paste/pads
  • Storage & OS errors — HDD/SSD replacement, OS reinstall, database repairs
  • Optical drive repairs — lasers, sleds, belts, alignment
  • Networking faults — Wi-Fi/Bluetooth antennas and modules
  • Controller repairs — drift, triggers, shoulder buttons, charge ports
  • Data backup (where accessible) and content migration

Our Console Repair Process

  1. Check-in: Drop off at our London workshop or arrange insured courier pickup. We note symptoms and accessories supplied.
  2. Diagnostics: Full hardware and software checks to isolate the fault. You receive a clear quote and timeline before we proceed.
  3. Repair: Work carried out on ESD-safe benches with high-quality parts. Board-level rework performed under microscope.
  4. Testing: Thermal, power and functional tests (video output, network, storage, optical where applicable).
  5. Return: Collect in person or via insured courier. 90-day parts & labour warranty included.

Pricing, Assessment & Turnaround

We keep pricing transparent. Popular services such as HDMI port replacement typically start from £95 + VAT (model-dependent). Complex board work is quoted case-by-case. Our in-lab diagnostic assessment is £54, fully deducted from your final repair when you proceed. Many standard jobs complete within 24–48 hours after approval; special-order parts, liquid damage or severe board faults may take longer — we’ll keep you updated.

Data, Saves & Software

We aim to preserve your user data, saves and installed content wherever technically possible. If the internal storage is failing or a factory reset is unavoidable, we’ll advise you first and discuss backup options (some systems allow cloud saves with an active subscription). For PS5, we can install and validate compatible M.2 NVMe expansions; for Xbox and Nintendo, we can recommend safe storage options to minimise future risk.

Courier Collection & Packaging Tips

  • Remove game discs and SD cards where possible. Keep controllers and power leads unless we request them for testing.
  • Wrap the console in anti-static material or clean bubble wrap; pack in a sturdy box with at least 5 cm cushioning on all sides.
  • Include your contact details and a short description of the fault. If video output is intermittent, mention the display and cable used.
  • We’ll arrange insured collection and return; transit updates provided on request.

Why Choose Creative IT?

  • Established 2004 — decades of electronics and board-level repair expertise
  • Micro-soldering specialists — precise HDMI/USB-C port and IC replacement
  • Fast turnaround — same-day diagnostics, 24–48h on common faults
  • Quality parts — genuine or high-grade OEM equivalents
  • Transparent quotes — no hidden fees; £54 assessment deducted when you proceed
  • Nationwide access — insured UK-wide courier collection and return
  • Warranty — 90-day parts & labour on completed repairs

Console Repair – FAQs

Do you need my controller and cables?

Usually no — just the console and power lead. For intermittent faults (e.g., controller sync, USB-C issues), send the accessory so we can replicate the problem.

Can you fix water or drink spills?

Often, yes. Power the console off, do not attempt to turn it back on, and book a courier. We’ll clean corrosion and assess affected components.

Is HDMI repair permanent?

We replace the damaged port and inspect/repair pads and traces. We also test with multiple displays/cables to confirm a stable output.

Will you update my system software?

If required for the repair, yes — with your permission. We avoid unnecessary resets and attempt to preserve settings and data.

Do you offer modifications or jailbreaks?

No. We only provide legitimate repairs and maintenance — no modchips, jailbreaks or piracy-related services.

Book Your Game Console Repair Today

We’re open Monday to Saturday, 09:00–18:00. Walk-ins are welcome, or schedule a collection anywhere in the UK. Call 020 7237 6805 or email info@creativeit.net for a quote and fast diagnostics.

Call 020 7237 6805 Email Us Book Courier
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Creative IT – Reliable Game Console Repairs in London & Nationwide Since 2004.