Professional LaCie Data Recovery Services
Specialist recovery for all LaCie models • RAID reconstruction • 24/7 emergency service • London lab & UK-wide courier
Why Our LaCie Recovery Stands Out
Technical Expertise
- LaCie-trained engineers experienced with Rugged, d2, 2big/5big/6big/12big & NAS
- ISO Class 5 / Class 100 cleanroom for safe internal head/platter work
- Advanced toolchain — PC-3000, DeepSpar, UFS Explorer, MRT, R-Studio
- Encryption handling — LaCie Secure, BitLocker, APFS, FileVault
- Interface coverage — USB-C/3.2, Thunderbolt 1/2/3/4, FireWire 400/800, eSATA
Service Advantages
- No Recovery, No Fee — £99+VAT diagnostic only
- 95%+ success rate on logical & multi-drive cases
- Fast turnaround — 48-hour standard where feasible
- GDPR compliant with documented chain of custody
- UK-wide courier — insured, tracked collection & return
All LaCie Models We Recover
Rugged Series
- Rugged SSD (500GB/1TB/2TB)
- Rugged Thunderbolt / Thunderbolt USB-C
- Rugged USB-C / Rugged Mini
- Rugged RAID / RAID Pro
- Rugged BOSS / BOSS SSD
- Rugged Secure (hardware encryption)
d2 Professional
- d2 Thunderbolt 3 / Thunderbolt 2
- d2 USB 3.1 / USB 3.2
- d2 Quadra / Next
- d2 RAID
Porsche Design
- Mobile Drive (USB-C)
- Desktop Drive
- USB-C SSD
RAID Systems
- 2big RAID / 2big Dock
- 5big RAID Pro
- 6big / 12big RAID
- Quadra RAID
Network Attached
- Cloudbox / Network Space
- 5big NAS Pro
Legacy Model Specialists
- Little Big Disk (TB/Thunderbolt)
- Electron / Pocket Drive
- Skwarim
- Key Drive
- Cinema Drive
- Big Disk
- F.A. Porsche
- Neil Poulton
- FireWire & eSATA ranges
Common LaCie Failure Scenarios We Fix
Physical Damage
- Drop/impact: head crash, bent spindle, enclosure shock
- Liquid ingress: corrosion, shorted PCB/bridge
- PCB/bridge failures: Thunderbolt controller, USB-C bridge, ROM
- Motor seizure: seized bearings, stiction
Logical / Config Issues
- RAID rebuild errors: 2big/5big/6big/12big arrays
- Encryption unlock problems: LaCie Secure, BitLocker, APFS
- Firmware corruption: wrong capacity, boot loops
- Deletion/formatting: quick vs full format, partition loss
Complex Case Specialists
- Thunderbolt 3/4 failures: bridge replacements, ROM transfer, firmware work
- SSD recovery: TLC/QLC, bad blocks, degraded NAND, mapping rebuild
- NAS variants: proprietary RAID metadata, mdadm/LVM reconstruction
Before You Do Anything — Quick Do & Don’t
- Do power down if you hear clicking, beeping, or repeated spin-ups.
- Do keep LaCie units with hardware encryption in their original enclosure.
- Don’t run CHKDSK/First Aid on unstable disks — it can worsen damage.
- Don’t attempt a RAID rebuild after multiple drive errors — image first.
Our 5-Step LaCie Recovery Process
1. Evaluation
£99+VAT diagnostics with detailed failure analysis & strategy
2. Quotation
Fixed-price recovery quote — transparent, no hidden fees
3. Approval
We proceed only after your written approval
4. Recovery
Cleanroom work, imaging, RAID rebuild, file-system repair
5. Delivery
Verified data on new media or encrypted cloud transfer
Transparent LaCie Recovery Pricing
| Service Level | Description | Price (ex. VAT) |
|---|---|---|
| Standard | Logical recovery (deleted files, formatting) | £450–£750 |
| Advanced | Single-drive physical recovery (heads/firmware) | £750–£1,500 |
| RAID Recovery | 2big/5big/6big/12big reconstruction | £1,200–£3,000 |
| Emergency | 24-hour priority service | +50% surcharge |
What’s Included
- UK-wide insured collection & return
- Verified recovery report & file list
- Encrypted return media available
- GDPR-compliant handling & NDA on request
Diagnostic assessment is £99+VAT (credited in most approved cases). Final pricing depends on capacity, damage, donor parts and complexity.
LaCie Data Recovery – Frequently Asked Questions
Can you recover from encrypted Rugged Secure or LaCie Secure drives?
Yes. Many LaCie units use hardware encryption on the bridge. Please include the original enclosure and provide any password to enable decryption during imaging.
Do you support Thunderbolt-only models and legacy FireWire?
We support Thunderbolt 1/2/3/4 and FireWire 400/800, including Little Big Disk and older desktop ranges, using native hardware and approved adapters.
Will you keep my folder structure and filenames?
Where the file system is intact, yes. If it’s severely damaged, we provide a verified recovery with the best possible structure plus an inventory of recovered files.
How long does RAID (2big/5big/6big/12big) recovery take?
Logical RAID issues can complete within a few days. Cases involving multiple failed disks or donor sourcing may take longer. Emergency 24/7 service is available.
What does LaCie recovery cost?
Diagnostics are £99+VAT. Standard logical recoveries are typically £450–£750+VAT, single-drive physical £750–£1,500+VAT, and RAID £1,200–£3,000+VAT depending on complexity.
Is my data confidential?
Absolutely. We operate GDPR-compliant processes with restricted access workflows and can return data on encrypted media. NDAs available upon request.
Need Urgent LaCie Recovery?
Our emergency team is standing by 24/7
London Lab: 80 Willow Walk, Unit 1, SE1 5SY • Hours: 24/7 Emergency • Mon–Sat 9:00–18:00 (Standard)
Creative IT – LaCie Data Recovery Specialists • VAT 899 3371 60 • ISO 9001 Certified