Are you an Apple-authorised service provider?

We are not an Apple-authorised service provider. Repairs are performed by Apple Certified Macintosh Technicians (ACMT) using professional tools and high-quality parts. This allows flexible, cost-effective repairs with fast turnaround.

How fast can you repair my Mac?

Same-day diagnostics are available in London. Many straightforward repairs (batteries, fans, some screens) complete within 24–48 hours depending on parts. Complex logic-board or liquid-damage cases may take longer. UK-wide courier collection and return are available.

Will I lose my data during repair?

We take data protection seriously and work non-destructively. If storage is at risk, we can clone or recover data first. Optional backups and full data recovery are available.

Can you repair liquid damage and no-power faults?

Yes. We perform board-level diagnostics, ultrasonic cleaning and component replacement for liquid exposure, no-power, and shorted power rails on T2 and Apple Silicon Macs.

Do you support the latest macOS versions?

Yes. We install and troubleshoot macOS Sonoma and Sequoia, handle upgrades, clean installs, and migration from Intel to Apple Silicon.

Is mail-in service available outside London?

Yes. We provide insured, tracked UK-wide courier collection and return with protective packaging options.

Apple Mac Repairs for Users Across the UK

Looking for expert Apple Mac repair services in the UK? Whether you're dealing with hardware issues, software faults, or performance problems, Creative IT is here to help.

Based in Central London, Creative IT is a trusted provider of Mac repair, computer support, and IT services. While we are not an Apple-authorised service provider, our repairs are carried out by Apple Certified Macintosh Technicians (ACMT) — giving you expert-level service without the high cost or long turnaround times of official Apple repair channels.

Our experienced team quickly diagnoses and resolves issues affecting all Apple Mac computers and laptops. From hardware failures to macOS glitches, we offer efficient in-house repairs and replacements, plus upgrades to storage, memory, operating systems and security.

Same-Day Apple Mac Repairs Available

We offer same-day diagnostics and rapid repairs to restore performance and reliability. Using advanced tools (board-level microscopes, hot-air rework, Apple diagnostics), we also provide secure data recovery, backup configuration, and firewall/endpoint protection for homes and businesses. UK-wide insured courier collection and return are available.

Models we support

MacBook Neo: A3404, the 2026 model
MacBook Air: M1 (A2337), M2 13-inch (A2681) and 15-inch (A2941), M3 (A3113, A3114), M4 (A3240, A3241), and Intel models (A2179 and earlier)
MacBook Pro: 13-inch M1 and M2 (A2338) and Intel (A1989); 14-inch and 16-inch M1 Pro/Max (A2442, A2485), M2 Pro/Max (A2779, A2780) and M3 (A2918, A2992, A2991); Intel 15-inch and 16-inch (A1990, A2141)
iMac: 24-inch (A2438, A2439), 27-inch Retina 5K (A2115), and older 21.5-inch and 27-inch models
Mac mini: M1 (A2348), M2 and M2 Pro (A2686, A2816), M4 (A3238), and Intel models
Mac Studio: M1 Max/Ultra, M2 Max/Ultra
Mac Pro: Intel tower/rack models and 2023 Apple Silicon (M2 Ultra)
Vintage & legacy: supported where parts are obtainable

Find your Mac by model number

Our Apple Mac Repair Services Include

Diagnostics: power/no-boot, kernel panics, T2 & Apple Silicon faults
Logic board repair: component-level work, liquid damage remediation, power-rail short tracing
Displays: LCD/LED/Retina screen replacement, cable/inverter issues, hinge & housing repairs
Storage & memory: SSD/NVMe upgrades (where supported), data cloning, Fusion Drive repairs
Thermals: fan replacement, heatsink cleaning, thermal paste/pad service
Power & I/O: USB-C/Thunderbolt port repairs, DC-in boards, batteries, keyboards & trackpads
Software: macOS install/upgrade (Sonoma & Sequoia), boot issues, Migration Assistant, driver conflicts
Security & backup: FileVault, Time Machine, business backup strategy, endpoint security
Data services: data recovery (APFS/HFS+), disk repair, secure data erasure on request

Typical Issues We Fix Every Day

Spills/liquid damage, no-power, or not charging
Purple/black screen, ghosting, lines, or no backlight
Fans running loud, overheating, throttling
Slow performance after macOS update, storage nearly full
Wi-Fi/Bluetooth not working, camera/mic failures
Stuck keys or unresponsive trackpad (incl. butterfly keyboard issues)
“Folder with question mark”, “Prohibitory” sign, or endless reboot

How Our UK-Wide Service Works

Collect or Drop-off: Visit our Central London lab or use our insured courier anywhere in the UK.
Diagnose: Same-day or next-day diagnostic with a clear quote before repair.
Repair & Test: Parts fitted by ACMT engineers; Macs undergo multi-point QA and burn-in tests.
Return: Collect in person or receive tracked return shipping with protective packaging.

Apple Mac Repair – FAQs

Which Apple Mac models do you repair?

All current Apple Silicon and many Intel Macs including iMac 24-inch (M3), MacBook Air/Pro (M1–M3), Mac mini (M1/M2), Mac Studio (M1/M2 Max/Ultra) and Mac Pro (Intel & 2023 Apple Silicon).

Are you Apple-authorised?

No. Repairs are performed by ACMT-certified engineers using professional tooling and high-quality parts, offering flexible solutions and fast turnaround.

How long will it take?

Many repairs complete in 24–48 hours after approval; complex logic-board or liquid-damage cases may need more time. Courier transit adds typical shipping time.

Will my data be safe?

We work non-destructively and can back up or recover data first where needed. Ask about our backup and encryption options.

Do you support the latest macOS?

Yes — macOS Sonoma and Sequoia. We handle upgrades, fresh installs and migrations from Intel to Apple Silicon.

Do you offer mail-in service?

Yes — insured, tracked UK-wide courier collection and return are available daily.

We also service Windows laptops and PCs — see our Laptop & Notebook Repair page for multi-platform support.

Let our ACMT-certified team take care of your Apple device with precision and care — without the Apple Store wait.