How do I know if my laptop power socket is faulty?

If your charger only works at an angle, the power cuts out, or the battery won’t charge at all, it’s likely the DC socket is damaged or loose.

Can a broken DC jack be repaired?

Yes. We can usually replace the damaged DC jack with a new one. We also perform motherboard-level repairs if necessary.

How long does a DC socket repair take?

Same-day service is available in London. For UK-wide customers using courier services, the turnaround is typically 24–48 hours.

What is the cost of laptop power socket repair?

Our diagnostic fee is £54.00. If you go ahead with the repair, this amount is deducted from the total service cost.

Laptop Power Socket Repair Services – London & UK-Wide Support

Are you experiencing charging issues or a loose power connection on your laptop? At Creative IT, we provide fast and professional laptop power socket repair services for all major brands. Located in Central London, we've been helping residential and business users across the UK for over 20 years with reliable diagnostics, precision repairs, and quick turnaround times.

Signs Your Laptop Power Socket May Need Repair

If you notice any of the following symptoms, your laptop’s power socket (DC jack) may be faulty and require repair or replacement:

Laptop only charges when the plug is held at an angle
Loose or wobbly charging port
Device runs only on battery, not mains power
Broken or missing centre pin inside the jack
Sparks or electrical smells when connecting the charger
Power or battery light flickers when the charger is moved
Screen flickering while charging

Expert DC Power Socket Repair & Replacement

Our certified technicians use advanced soldering and rework tools to professionally repair or replace damaged DC power sockets. If the port is beyond repair, we’ll replace it with a brand-new, compatible socket — restoring your device’s power stability and safety.

We Repair All Laptop Brands & Models

Creative IT supports power socket repair and DC jack replacement for all major laptop manufacturers, including:

Apple: MacBook, MacBook Pro, MacBook Air
Dell: Latitude, XPS, Inspiron, Alienware, Precision
HP: Pavilion, ProBook, EliteBook, Envy, Spectre, Omen
Lenovo: ThinkPad, Yoga, IdeaPad, Legion
Acer: Aspire, Nitro, Swift, Spin, Predator
Asus: ROG, ZenBook, VivoBook, TUF Gaming
MSI, Sony VAIO, Fujitsu, Panasonic, Packard Bell, NEC, Gateway, Compaq, Toshiba, eMachines

Flexible Service Options

Same-day DC socket repair available in London
Nationwide courier pickup and return available across the UK
Onsite repair available for business and education clients (on request)
All repairs backed by a warranty and carried out in our ESD-safe workshop

Get a Quote or Book Your Repair

To schedule your laptop power socket repair, call us on 020 7237 6805 or email info@creativeit.net. Our team is available Monday to Saturday, from 09:00 to 18:00.

We offer fast, secure, and cost-effective DC power jack repairs — so you can power up with confidence.